Privacy Policy

Last Updated: June 29, 2026

Burris Logistics and its Affiliates (defined below) (collectively, “Burris,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy (“Policy”) relates to websites and other social media platforms (together, the “Sites”) owned and operated by Burris, including:

burrislogistics.com
careers.burrislogistics.com
team.oneburris.com
Trinitylogistics.com
Honorfoods.com
Eaglebusinesscredit.com
cashway.com
globalfoodinternational.com

This Policy describes the personal information that Burris collects from you through your use of our Sites, how we use and to whom we disclose that information, and your privacy choices that apply to your use of our Sites. As used herein, “Affiliates” means Burris Philadelphia, Inc. d/b/a Honor Foods, Trinity Logistics, Inc., R.W. Zant, LLC, Sunny Morning, Foods, Inc., Commodity Sales, LLC, R-Dub Foods, LLC, Granite Logistics, LLC and Eagle Business Credit LLC.

1. Information We Collect
2. Agentic Chat/AI Features & Automated Support
3. Sharing Your Information
4. Cookies and Tracking Technologies
5. Interest-Based Advertising
6. Sale or Transfer of All or Part of Our Business or Assets
7. Data Retention
8. State Privacy Rights
9. Security
10. Children’s Privacy
11. Marketing and How to Unsubscribe
12. Third-Party Links
13. Customers Outside of the United States
14. GDPR Disclosure for EEA Residents
15. Changes to This Policy
16. Contact Us

1. Information We Collect

We collect personal information when you visit and interact with our Sites, when you contact us, and from business partners and other third parties. The table below describes the categories of personal information we collect, the sources we collect the information from, our purposes for collecting the information, and the types of recipients that may receive the information from us.

Categories of Information	Where Do We Collect It From?	Why Do We Collect It?	Who Do We Disclose It To?
Contact information and identifiers, such as your name, email address, phone number, username, password, physical address, device identifier, IP address, date of birth/age, social media handle, and other similar identifiers.	Directly from you or the devices you use to access our Sites and interact with us over the phone and via email. Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you. Marketing companies that help us learn about our customers and the devices they use to access digital content. Companies that supplement our customer records with additional information. Social media platforms. Advertising companies and content publishers that present you with our ads. Payment and transaction processors. Communications and mailing vendors. Carriers, vendors, customers, and business partners.	To facilitate logistics, freight, and redistribution services, including food product redistribution, process transactions, confirm orders, manage our customer database, provide customer support (human and automated), distribute emails, process payments, prevent fraud, improve our products and services, learn about customer trends and interests, personalize digital content, and deliver marketing communications and advertising.	Service providers that process information on our behalf, such as payment processors, shipping vendors, carriers, providers of digital analytics services, and fraud prevention. Carriers, vendors, customers, and business partners. Joint marketing partners. Financial services companies for processing payments. Advisors and consultants. Advertising partners.
Transaction information, such as products or services purchased, order details, delivery information, transaction history, and related commercial information.	Directly from you or the devices you use to access our Sites and interact with us over the phone and via email. Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you. Marketing companies that help us learn about our customers and the devices they use to access digital content. Companies that supplement our customer records with additional information. Shipping providers that update address information. Social media platforms. Advertising companies and content publishers that present you with our ads. Payment and transaction processors. Communications and mailing vendors. Carriers, vendors, customers, and business partners.	To facilitate logistics, freight, and redistribution services, including food product redistribution, process transactions, confirm orders, manage our customer database, provide customer support (human and automated), distribute emails, process payments, prevent fraud, improve our products and services, learn about customer trends and interests, personalize digital content, and deliver marketing communications and advertising.	Service providers that process information on our behalf, such as payment processors, shipping vendors, carriers, providers of digital analytics services, and fraud prevention. Carriers, vendors, customers, and business partners. Joint marketing partners. Financial services companies for processing payments. Advisors and consultants. Advertising partners.
Financial Information, such as your payment information and financial account information, such as credit or debit card, check, commercial credit account, and mobile payment.	Directly from you. Companies that provide services on our behalf (e.g., financial services companies that may communicate with you about payments or financial services and offers).	Fulfilling orders and processing returns. Communicating with you regarding payment status. Fraud prevention, security, and asset protection. Providing customer support (human and automated).	Service providers that process information on our behalf, such as data storage providers and payment processors. Advisors and consultants.
Preference information, such as your marketing preferences, profile preferences, and merchandise/service interests.	Directly from you or the devices you use to access our Sites and interact with us over the phone and via email. Marketing companies that help us learn about our customers. Companies that supplement our customer records with additional information. Social media platforms. Advertising companies and content publishers that present you with our ads. By analyzing the information we collect about you and other customers.	Communicating with you. Customer care. Improving our services, including improving our Sites and enhancing your customer experience. Learning about customer trends and interests. Personalizing digital content. Delivering marketing communications and advertising. Identifying the devices you use to access digital content. Fraud prevention, security, and asset protection. Providing customer support (human and automated).	Service providers that process information on our behalf, such as shipping vendors, carriers, providers of digital analytics services, and fraud prevention services. Joint marketing partners. Advisors and consultants. Advertising partners.
Geolocation information, such as the location of your device that you use to visit our Sites, delivery and shipment locations, and general geographic location.	Directly from you or the devices you use to access our Sites and interact with us over the phone and via email. Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you. Marketing companies that help us learn about our customers and the devices they use to access digital content. Shipping providers that update address information. Companies that supplement our customer records with additional information. Advertising companies and content publishers that present you with our ads.	Communicating with you. Fulfilling shipment orders and requests. Improving our products and services, including improving our Sites. Learning about customer trends and interests. Personalizing digital content. Delivering marketing communications and advertising. Identifying the devices you use to access digital content. Fraud prevention, security, and asset protection.	Service providers that process information on our behalf, such as shipping vendors, carriers, business partners, providers of digital analytics services, and fraud prevention services. Joint marketing partners. Advisors and consultants. Advertising partners.
Audio Recordings and communication information.	Directly from you when you call us, email us, or communicate with us.	To process transactions, confirm orders, recommend products and services, ship merchandise, manage our customer database, provide customer support (human and automated), distribute emails, process payments, prevent fraud, improve our products and services, learn about customer trends and interests, personalize digital content, and deliver marketing communications and advertising.	Service providers that process and store the call and email information on our behalf.

2. Agentic Chat/AI Features & Automated Support

We may offer automated chat technologies (including AI-powered or automated assistants) and AI-enabled services (collectively, “Chat Services”) to help facilitate customer support, respond to inquiries, provide product information, and assist with transactions. When you interact with Chat Services, we collect the information you choose to provide through the Chat Services, as well as information about your interaction as explained in the chart above. Certain Chat Services may involve automated processing, including tools that generate responses or assist in making recommendations or routing requests. These tools are designed to support our customer service and ecommerce operations. We do not carry out automated decision-making, including profiling, using personal data collected through our Chat Services to make decisions that produce legal or similarly significant effects about you without appropriate safeguards. Where required by law, you may request human assistance or review of certain automated interactions.

As noted above, Burris consists of a family of companies that includes Burris Logistics and its Affiliates (the “Company Group”). Because Burris Logistics’ Affiliates share common ownership, management, and technology infrastructure, information collected through any Company Group website or service may reside in systems that are accessible across the Company Group, regardless of which Affiliate’s website you used when the information was collected. We maintain internal policies and access controls designed to limit use of your information to authorized purposes.

We will not sell your personal information to any third party for money. We may share your information under certain circumstances with trusted third parties that help us bring you the services we offer, as explained in the above chart.

We require our service providers to maintain the confidentiality of all information that we share with them and to use such information only in accordance with the obligations set forth in the agreements we have with them.

We may also share your personal information with law enforcement agencies, government/regulatory bodies, and content protection organizations to: (i) protect our legal rights, privacy or safety, and that of our subsidiaries, affiliates, employees, agents, contractors, or other individuals; (ii) protect the safety and security of visitors to our online services or other properties; (iii) protect against fraud or other illegal activity or for risk management purposes; or (iv) comply with the law including with subpoenas, search warrants, court orders, and other legal process.

4. Cookies and Tracking Technologies

We may place, or allow to be placed, cookies, pixels, web beacons, SDKs, APIs, and similar technologies (“Tags”) on our Sites to give you the best experience, perform analytics, analyze traffic, personalize content, offer a range of features and functionality, support account experiences, and offer ads that match your interest. Tags may be placed on the site by parties such as Google Analytics, Amazon, and Meta, as well as other providers.

We use Tags to create a better experience for you on our Sites. For example, Tags prevent you from having to login repeatedly and help maintain your account session and preferences. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings. Please be aware that blocking cookies or deleting Tags may also disable or interfere with features on our Sites and other sites that you may visit.

For more information about our use of cookies, please see our Cookie Policy.

5. Interest-Based Advertising

We work with third-party network advertisers, analytics service providers, and other vendors to deliver our online advertisements to you and to provide us with information regarding your use of our Sites and the effectiveness of our advertisements. Our third-party service providers may set and access their own tracking technologies on your device, such as cookies and web beacons, and may collect or access information about you, such as your device’s IP address, your browser type, your operating system, date and time information, such as when you receive, open, or click a link in an email message from us, and other technical information about your device. Cookies and web beacons, including those set by third-party advertisers, may be used to target advertisements, prevent you from seeing the same advertisements too many times, and conduct research regarding the usefulness of certain advertisements to you. We may share certain information such as device identifiers, usage patterns, transaction information, and de-identified information with third-party vendors for advertising and analytics purposes. For more information, including the procedure for opting out, please see our Cookie Policy and Do Not Sell or Share My Information.

If you take steps to block advertising cookies or opt out of interest-based advertising, this does not mean that you will no longer receive ads from Burris, they just will not be tailored to present the content likely to be of the most interest to you.

6. Sale or Transfer of All or Part of Our Business or Assets

In the event of a business transaction, we may disclose personal information to prospective or actual purchasers, investors, or successor entities in connection with a contemplated reorganization or an actual reorganization of our business, in connection with financing, a sale, or other transaction involving the disposal of all or part of our business or assets, including for the purpose of permitting the due diligence required to decide whether to proceed with a transaction, pursuant to assurances of sufficient data handling practices and safeguards. We will make commercially reasonable efforts to provide you with reasonable notice of such transfer, or as otherwise required by law.

7. Data Retention

We store your personal information on the basis of applicable law and retain it as required to satisfy the purpose for which the data is processed, unless a longer period is required for purposes such as complying with retention obligations, record keeping or other commercial requirements.

8. State Privacy Rights

Depending on your state of residency, you may have the following rights related to your personal information, subject to statutory limitations:

Right to Know and Access: A right to request information about the personal information that we collect, use, disclose, share, and sell, including requesting the specific pieces of personal information we have collected about you. Residents of Minnesota and Oregon also have the right to request a list of specific third parties to whom we disclose personal information.
Right to Delete: A right to request the deletion of personal information that we have collected from you, though we may be permitted to retain personal information for certain purposes.
Right to Correct: A right to request that we correct inaccurate personal information.
Right to Opt-Out of Sales and Sharing or Using for Targeted Advertising: As explained above, we may disclose your information to select third parties to enhance your experiences with us, to improve our ability to serve you, to keep you aware of our products, services, and offers, and to tailor the offers and promotions displayed to you online by select third party advertisers to your interests. Certain laws may treat some of such disclosures as sales or as a sharing, and you have a right to direct us not to sell or share your personal information and to opt out of certain targeted advertising where information is processed across unaffiliated or differently branded websites and applications. To exercise this right, please see the instructions below.
Right to Limit the Use of Sensitive Information: A right to request that we use and disclose certain sensitive information only for certain purposes permitted under law.
Right to Opt-Out of Profiling: A right to opt out of profiling that has legal or similarly significant effects. We do not profile individuals for purposes to which this right applies.
Non-Discrimination: We may not discriminate against you for exercising your rights. We may, however, provide a different level of service or charge a different rate if the difference is reasonably related to the value of your information.

To exercise any of these rights, please email us at [email protected] or call us at 800-895-8135. To appeal a decision regarding a consumer rights request, please contact us using the same methods. For requests to access, delete, and correct your information, the information that you provide will be analyzed to determine whether we can reasonably verify your identity. We may need to obtain additional information from you to process your request. For example, if we determine that the information provided is not sufficient for verification, you may be prompted to answer a few questions.

For requests to access, delete, and correct your information, we will also send an email to you, asking that you confirm that we have the correct email address within six (6) days of receiving the confirmation email or your request will expire. If you do not see an email from us, please check your spam folder.

If you are an authorized agent acting on behalf of another individual, please send your request to [email protected] and include the following information about you and the person on whose behalf you are submitting the request: full name, mailing address, email address, and phone number. You should also provide proof of your authorization to act on the other person’s behalf. We will contact you for additional information once your request has been received.

There may be circumstances where we may not completely fulfill your request, as permitted under applicable law. For example, if you submit a request to delete your personal information, we may need to retain certain personal information to complete a transaction, detect fraud, or comply with our legal obligations.

9. Security

We implement a variety of commercially reasonable security measures to maintain the safety of your personal information. We take appropriate physical, electronic, technological and administrative steps and implement safeguards to maintain the security of personal information we collect. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, while we use commercially reasonable means to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Children’s Privacy

Our Sites are not intended for children. Burris does not knowingly collect any personal information from children under the age of thirteen and will dispose of any such information if we become aware that it has been provided to us. If you believe that your child under the age of 13 has submitted personal information to us in connection with our Sites, please contact us at [email protected] so that we may take steps to delete this information.

11. Marketing and How to Unsubscribe

We would like to send you information about our goods and services, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by email or phone call.

You may opt out of marketing emails at any time by using the unsubscribe link in our messages or contacting us. Please allow at least ten (10) business days from when the request was received to complete your unsubscribe request. Transactional or service-related messages will continue as required. Therefore, if you opt out of receiving marketing communications, you may still receive service-related communications that are essential for administrative or customer service purposes, [for example relating to order confirmations relating to your purchase, updates to our Terms and Conditions, checking that your contact details are correct].

12. Third-Party Links

Our Site may contain links to third-party websites whose privacy practices may differ from ours. If you choose to purchase products or services through a third-party site, including through Agentic Shopping Services, or otherwise access a third-party site, the information collected by the third party is governed by that third-party’s privacy policy. We encourage you to review the privacy policies of any other sites you visit. We are not responsible for the privacy practices or content of those third parties.

13. Customers Outside of the United States

Burris stores its information, including Personal Data as that term is defined in the General Data Protection Regulation (“GDPR”), and hosts its Sites in the United States. If you are located outside of the United States or are visiting our Sites from outside the United States, please be aware that your Personal Data will be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. The laws that apply to the use and protection of Personal Data in the United States or other countries or jurisdictions in which we transfer or process Personal Data may be different than the laws and protections in your country. By voluntarily providing us with your Personal Data and/or using our Sites, you consent to the terms of this Policy and the collection, use, maintenance, transfer to and processing of your Personal Data in the United States or other countries or territories, and, unless otherwise stated in this Policy, we use this consent as the legal basis for that data transfer. If you require further information about this, you can request it from [email protected].

Legal Basis for Processing Your Personal Data

We process your Personal Data only if we have a legal basis to do so, including:

to comply with our legal and regulatory obligations, such as keeping our Sites safe and secure and preventing and detecting fraud and abuse;
for the performance of our contract with you, such as when you engage our services;
for our legitimate interests or those of a third party, including sending emails to you about our products, services, promotions, offers, news, and events and improving our products and Sites; or
where you have given consent to our specific use, such as when you sign up to receive emails about new products and sales.

Your Rights in Relation to Your Personal Data

Burris acknowledges that if you are an individual located in the EEA, you have certain rights that you may exercise with respect to the Personal Data that we possess. For example, you may:

request access to your Personal Data and certain information in relation to its processing;
request rectification of your Personal Data;
request the erasure of your Personal Data;
request the restriction of processing of your Personal Data; and
object to the processing of your Personal Data.

If you contact us to exercise one of the rights enumerated above, we may need to request specific information from you to help us confirm your identity and ensure your right to exercise your rights. We employ this security measure to ensure that your Personal Data is not disclosed to any person who lacks the right to receive it.

You also have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and in certain cases, to have us transmit your Personal Data to another controller.

If you want to exercise one of these rights, please contact us at [email protected] or write to us at 501 SE 5th Street, Milford, Delaware, 19963. You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, or, as the case may be, any other competent supervisory authority of an EU member state.

Right to Withdraw Consent

Where you have provided consent to Burris to collect and process your Personal Data, you may withdraw it at any time, without affecting the lawfulness of the processing that was conducted prior to withdrawing it. To withdraw your consent, please contact [email protected]. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of our Sites.

Fees

We reserve the right to charge a reasonable fee if your request to exercise one of your rights is unreasonable or excessive. Alternatively, we may refuse to comply with the request in such case.

No Automated Decision Making

We do not apply automated decision making or profiling techniques.

Third-Party Online Advertising

As discussed in this Policy, we work with certain third-party service providers in connection with our online advertising. Our third-party service providers may set cookies or other tracking technologies in connection with providing advertising related services to us. For more information about managing cookies on our Sites, please visit our Cookie Policy.

15. Changes to This Policy

We may update this Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

16. Contact Us

For questions or privacy requests, contact:

Burris Logistics
501 SE 5th Street
Milford, DE 19963

Email: [email protected]