Food Safety Focus | Damage Control
I hope this message finds all of you and your families safe and well.
This food safety focus will focus on damage control.
Even the best of us need a little damage control from time to time. In food safety, we use the term “non-conforming product” to describe damaged product. According to the FDA, they describe non-conforming product as – product that does not fulfill its specified requirements. They go on to say that non-conformance can occur in both product and process and non-conforming processes lead to non-conforming product. That may be true, but what does it mean?
Well, for one thing we spend a lot of time and effort to come up with the right way of doing things, so that everyone who follows the process can enjoy a great result. Just like a recipe. When you follow all the steps of a recipe, the result is what we want – great food! However, what happens when we don’t follow the steps or eliminate them entirely? Sometimes things work out ok but more than likely, they don’t. The time you think you are saving is spent trying to fix it later.
If we follow all procedures correctly then we should have a perfect warehouse but we all know we are still working toward that goal. In the meantime, what do we do when we have non-conforming product? I am glad you asked.
We should not be receiving non-conforming or damaged product into our warehouses. Refusing that damaged case is better than having it in your warehouse and a part of your inventory. If products are made non-conforming after receiving, from a procedure gone wrong or from being hidden and not caught during receiving, it should be removed from inventory immediately. Make sure your manager or supervisor is aware of any non-conforming products in-house, so they can be removed from inventory properly. We should never ship damaged or non-conforming products out for our customers to deal with. Sometimes all they may order is that one case and if that case is damaged well then that can cause many problems on their end, not to mention what it can do to our reputation. All the food products that leave our sites should be good and wholesome for our families to enjoy.
Thanks, for all that you do every Day!
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