Food Safety Focus | Don’t Cause a Recall

News | 06-01-2022

Hello All!

I hope this message finds all of you and your families safe and well.

Last week we discussed putting a product on hold so it doesn’t move physically or in the system while you trace it. This week I want to talk a little more about recalls.

There are a lot of moving parts in a recall response and much to discuss on the subject, so let’s talk about some of the most important things to remember.

First of all don’t cause a recall! Sounds simple enough, right? If you follow all the training you’ve been given, whether it’s in receiving, put-away, shipping, sanitation, maintenance or wherever you happen to be; then you have a great shot at keeping us from causing a costly recall to happen. Recalls are not fun but it’s much worse when it’s your fault.

Second, if you have to deal with a recall then the most important part will be making sure none of the product that could cause harm to someone else, get’s out into the hands of the public. That includes taking product out of inventory, if it’s still in-house and making sure no one could even accidently use it. You have to take the product off of orders and even take it off of trailers being loaded when the recall is initiated. I don’t care if that order has already been pulled and the truck is fully loaded and it would be a pain to unload the truck to get that product off of it. You have to do whatever it takes to make sure recalled product doesn’t get out. That includes bringing back a load if you had to, if it hasn’t delivered yet. If that product could cause sickness or even death and it’s found we didn’t do all we could… it definitely won’t look good, especially if the truck carrying the product was our own carrier and we just didn’t want the hassle.

As I have said before in other messages, some companies never recover from a recall. We’ll talk more about it again next week.

Thanks, for all that you do every Day!

Justin

Food Safety Manager

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Author: Trish Metts
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